Analytical and Creative Problem-Solving Techniques
This 1-day multidisciplinary course applies the principles and techniques of problem-solving. It is useful for anyone who works in or manages a team in any business function. It is built on two antagonistic approaches – analytical versus creative problem-solving. There are 6 steps to analytical problem-solving: identifying and defining the problem; generating possible solutions; generating and evaluating alternatives; deciding on a solution; implement the solution and evaluating the outcome. On the other hand, creative problem-solving is premised on methods such as Creative Problem-Solving (CPS), brainstorming and Dr Edwards De Bono’s 6 Thinking Hats, among others.