The Win-Win Way of Negotiating

This 2-day course is designed to expand delegates’ understanding of negotiation, and to impart strategies that enable successful negotiations. It cuts across the organogram vertically and laterally, so anyone in any function at any level will especially benefit from it. It illustrates drawbacks, deadlocks, approaches with which to enter negotiations and to break stagnation and critical negotiation success factors. Overall, it highlights the benefits of learning how to negotiate better.

Certificate

On Completion

CPD Points

On Completion (optional)

All

Skill Level suited for

14h

Course Duration

English

LANGUAGE Course presented in

Full Day Virtual Course

29 - 30 August 2022
08:30am - 16:30pm (CAT)
Live Zoom Webinar
ZAR 2499 Per Delegate
  • 14 Hours of Live Interactive Webinar Training via ZOOM
  • Certificate of Completion to add to your portfolio for prospecting companies
  • Recordings of each completed live session for review (3 Month Access)
  • 1 Free self-paced course with CPD points (optional)
  • Course Material and handouts

Evening Virtual Split Course

29 August - 1 September 2022
19:00pm - 22:00pm (CAT)
Live Zoom Webinar
ZAR 2499 Per Delegate
  • 14 Hours of Live Interactive Webinar Training via ZOOM
  • Certificate of Completion to add to your portfolio for prospecting companies
  • Recordings of each completed live session for review (3 Month Access)
  • 1 Free self-paced course with CPD points (optional)
  • Course Material and handouts
Popular

Live Classroom Course

29 - 30 August 2022
08:30am - 16:30pm (CAT)
Instructor-led Classroom Course (Johannesburg - Protea Hotel Midrand)
ZAR 5499 Per Delegate
  • 14 Hours of Live Interactive in Person Training in Johannesburg
  • Certificate of Completion to add to your portfolio for prospecting companies
  • Meals, refreshments, snacks to be provided at hotel (included in cost)
  • 1 Free self-paced course with CPD points (optional)
  • Course Material and handouts
IN PERSON

Course Overview

This 2-day course is designed to expand delegates’ understanding of negotiation, and to impart strategies that enable successful negotiations. It cuts across the organogram vertically and laterally, so anyone in any function at any level will especially benefit from it. It illustrates drawbacks, deadlocks, approaches with which to enter negotiations and to break stagnation and critical negotiation success factors. Overall, it highlights the benefits of learning how to negotiate better.

What makes this course relevant?

A wise husband knows all too well that his failure to skilfully negotiate spending an extra hour out with his friends can easily land him on the sofa. So, he is sure to hone this rather critical skill as if his very life depended on it. Well, it does! Like problem-solving, the application of negotiation skills in social and professional contexts is inexhaustible. How else could a manager ensure that her team meets deadlines? Outside the organisation, supply chain experts should tactically secure trade discounts. In South Africa where labour unions weigh in heavily on employee welfare, executives have learnt play the long game better than chess. All relationships and agreements are negotiated.

On completion of this course – You will be able to

  • The basic principles of negotiation and the importance of negotiation in a business context
  • Different negotiation styles and how they interact with personality types
  • Stages and possible outcomes of the negotiation process
  • The application of communication, interpersonal, problem-solving and emotional intelligence competencies to negotiation
  • Questioning tactics that facilitate negotiation
  • The impact of power on negotiations
  • Developing sustainable action plans after negotiations

completing this course will help you

  • The basic principles of negotiation and the importance of negotiation in a business context
  • Different negotiation styles and how they interact with personality types
  • Stages and possible outcomes of the negotiation process
  • The application of communication, interpersonal, problem-solving and emotional intelligence competencies to negotiation
  • Questioning tactics that facilitate negotiation
  • The impact of power on negotiations
  • Developing sustainable action plans after negotiations

Who is this course for?

  • Predictably, unwise husbands
  • Unrelated to the said husbands, lobola or dowry negotiation intermediaries
  • Business unit leaders and their teams
  • Private or public sector supervisors, middle and senior managers
  • Supply chain experts
  • Sales teams
  • Human resources managers
  • Any intermediary who negotiates within or on behalf of an organisation.

course Outline

Click on the Chapters to expand for more details.

  • What is negotiation? Essential preconditions of a negotiation; the 7 principles of negotiation; characteristics of successful versus unsuccessful negotiations; the importance of negotiation in a business context; the dos and don’ts of negotiation in business
  • Negotiating with different personalities: characteristics of an effectual negotiator; the Thomas-Kilmann 5 negotiation styles; dealing with Type A and Type B personalities
  • Critical stages and possible outcomes of negotiation: introducing the four stages of negotiation – prepare, discuss, propose and bargain; how to deal with possible outcomes of negotiations
  • Leveraging communication and interpersonal skills for negotiations: communicating beforehand; what we say and what we don’t say matters; using communication tactics to connect with people; from small talk to the big picture; negotiating with people from different cultures; how perception influences negotiation.
  • Leveraging problem-solving and emotional intelligence skills for negotiations: understanding and misunderstanding motives; consolidating problem resolution; viewing negotiations as conflict; the 4 types of conflict and their application to negotiation
  • Questioning tactics that facilitate negotiation: types of questions; questioning tactics that move negotiations along.
  • Power in negotiation: types of power; power is a strength and weakness; ethics and negotiation; dissolving deadlocks; strategic commitment and concession; how to reach an agreement
  • Developing sustainable actions after negotiations: delivery meets negotiation success; post-negotiation evaluation; consolidating internally; preparing for future negotiations.

Meet the Instructor

Tafadzwa Taruvinga

A seasoned facilitator with solid on-site and online training experience who has successfully
delivered 30+ accredited courses to 2500+ South Africans within 250+ private and public
sector institutions in 6 years.

Education & Professional Development

  • Master of Arts in Creative Writing, University of the Witwatersrand (Wits), 2021 – 2022
  • B.Com Degree in Economics and Management, Rhodes University, South Africa, 2008
  • Professional Diploma in Marketing, Chartered Institute of Marketing, UK, 2009
  • Certificate of Internship, Afrika Kommt Fellowship Award, GIZ Germany, 2012
  • Certificate in Organisational Behaviour, Edinburgh Business School, UK, 2015
  • Application for Assessor registration with the Services SETA pending since May 2022
  • Application for Moderator registration with the Services SETA pending since May 2022.

Register for the course

Please take note. Should your selected course option not meet the selected minimum delegate requirements (10) as per terms and conditions , You will be notified and rescheduled to the next available course date or alternatively, you can choose to moved to one of the other sessions options.

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