Cancellation by the client

Cancellations for full payment option.

  • Written cancellations made within 24 hours of registration (payment has been made) will receive a full refund.
  • Cancellation after the 24 hour period (not applicable if course was purchased 14 days prior to start of course) will only receive 75% refund.
  • Cancellations made 14 days prior to start of the course will not be eligible for a refund, should the purchase be made 14 days prior to start of the course – and cancellation is requested with 24 Hours of purchase, a full refund will be made.
  • No CPD Points, Certificate, Recordings will be issued until full balance has been settled.

Cancellations via the 25% deposit option

  • No 25% deposit (ONLY) refund will be made.

    Cancellations via the 25% deposit option, When full payment has been made.

    • Written cancellations made within 24 hours of registration (payment has been made) will receive a full refund.
    • Cancellation after the 24 hour period will not receive the 25% deposit refund as this is non-refundable
    • No CPD Points, Certificate, Recordings will be issued until full balance has been settled.

Cancellations via the installment option

  • Written cancellations made within 24 hours of registration (payment has been made) will receive a full refund.
  • Cancellation after the 24 hour period will not receive the first 50% installment payment as this is non-refundable
  • No CPD Points, Certificate, Recordings will be issued until full balance has been settled.
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